R B Lindley - Testimonials and customer feedback

Here at R B Lindley & Son we take our feedback from our customers very seriously.

Here are a small sample of letters sent to us off our customers own back after they were happy with the service provided

Fantastic service

"Very impressed with the service, honesty and prices at Lindleys. I have had bad luck with my mini - first the gear box went and Lindleys sorted out the gear box and new clutch at a very good price - verified by a mechanic friend who was also impressed by the price and service they gave. Soon after the power steering went and needed a new pump - Martin got an electrician to look at it to check it wasn't something simple, then took the time to phone around to get the cheapest part. The steering is now much better than it has ever been. Both times the price ended up being less than was quoted. Highly recommended garage, will be back for the MOT if the mini doesn't misbehave again beforehand"

Rebecca F.

Fantastic Service

"I recently took my Volvo into Lindleys. Having thought I'd already diagnosed the problem I phoned around for quotes and Lindleys were by far the cheapest. It turned out it wasn't the fault I'd thought and was one 1/5 of the price. Some other less honest garage could've charged the price originally quoted and I wouldn't of been any the wiser. I can heartily recommend Lindleys and will be using them in the future. Brilliant!!!"

Andy M.

excellent service

"i took my 407 peugeot estate in to rb lindleys to have the turbo replaced.martin and his staff were very helpful and friendly.not knowing much about cars martin explained that he or 1 of his staff would have to take the turbo off first as there was more than 1 type of turbo for my car and get the correct part number.they could then order the correct part for the car.so i left my car with martin .within a couple of hours martin contacted me to tell me that the turbo was off,and a replacement was ordered and would be delivered the next day.and soon as the turbo was fitted martin would give me a ring to collect my car.the service i received from rb lindleys was excellent.everything from dropping my car off,keeping me informed, the quality of work and most of all the price was excellent.i was that pleased with the rb lindley ive booked my car in to have the timing belt done.10/10 highly recommended"

Mr frank B.

Excellent service

"I have used RB Lindleys a few times for a variety of work, from services, and MOT's to general labour such as brakes and cambelts. I have found the service and communication to be first class every time. I would like to thank the team once again for repairing a bust shock absorber last week with the same honest service i have come to expect"

Tom B.

Very Happy Man Indeed, Best Service Around

"I went to RB Lindleys with a snapped timing belt, Martin on the counter told me it could be a small job if rockers were broken or a large costly job if the head had to come off, I know nothing about Motors and had to trust their judgement, thankfully they are honest men as they told me a couple of rockers were snapped, along with the price of the timing belt the repair came to just under £250, every other garage I spoke to was quoting around the £500 mark for starters, a credit to the trade. MOST certainly use again. Good man" 

Patrick M.

Good Service & Good Communications

"I took my VW Polo to Lindleys for a new cambelt after they gave me the most competitive quote. I also asked Lindleys to look at the condition of my rear brakes as they were rumbling & grating at times. I then mentioned a rough sound coming from under the bonnet in 2nd & 3rd gears. Lindleys left messages on my mobile keeping me informed of the work being completed on time. When I collected the car the cambelt was done, they had also changed the fanbelt as it was in poor condition. This has cured the rough sound! I was given a comprehensive description of the condition of both front and rear brakes putting my mind at rest & allowing me to plan maintenance. They also reset the handbrake cable. The only additional cost over the quote was £10 for the fanbelt. I was very pleased with this and the car is now running well & the brakes sound fine. I am pleased with the standard of the work done & the helpfull attitude of the staff !I will use Lindleys again"

Graham M.

Got me on holiday

"I would like to thank Martin and the team at lindley for getting my car fixed at such short notice and in such a friendly way i turn up on the Friday morning of the mayday bank holiday with what i thought was a worn wheel bearing.Martin thought it was and would call me. He called me an hour later to confirm this so i gave him the go ahead i was litteraly driving down to norfolk two hours later thanks again and i will see you all again for my MOT"

Andrew B.

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These samples are our feedback form that any customer can fill in. We really appreciate it when the customer takes the time to fill these forms in and all feedback is read and noted. 

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Feedback form 1 Feedback form 2 Feedback form 3 Feedback form 4 Feedback form 5 Feedback form 6 Feedback form 7

Feedback form 8 Feedback form 9 Feedback form 10 Feedback form 11 Feedback form 12 Feedback form 13 Feedback form 14

 The following are samples from GoodGarageScheme done independant of our garage.

Please visit http://www.goodgaragescheme.co.uk/ for more information

We are very proud of our 100% Feedback Via ebay - Visit our profile http://myworld.ebay.co.uk/rb-lindley

Detailed Seller Ratings (last 12 months) 100% Positive

Criteria

Average rating

Item as described
Communication
Dispatch time
Postage and packaging charges